Q&A | VISON Beautiful Village in TAKI

VISON Beautiful Village in TAKI

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Q&A

FAQ

  • How to use the parking lot

    Parking will be free from March 1, 2026.
    ●This parking lot is reserved for VISON users. Unauthorized parking is expected.
    ●The facility will not be held responsible for any accidents or thefts that occur in the parking lot.
    ●If we discover any unauthorized parking, we will report it to the police.
    ●Always lock your car when you leave it and do not leave valuables inside.
    ●Please refrain from idling (revving your engine) in the parking lot.
    ●Please park your car within the lines.
    ●Pedestrians have priority. Please be careful with children.
    ●Playing with balls and using fire are prohibited in the parking lot.
    Overnight parking outside of opening hours is not permitted at this parking lot.
    If you would like to sleep in your car, please use RV Park VISON.

  • Wheelchair rentals/stroller and pet cart rentals

    VISON has five wheelchairs available for rental.
    If you would like to use one, please come to the "Information Desk in front of the Bus Terminal."
    Please note that we do not accept reservations.

    *We do not have strollers or pet carts available for rental.

  • Wheelchair accessible parking

    We provide priority parking spaces to ensure that guests with disabilities can enjoy their visit with peace of mind.
    Approximately 20 parking spaces are available near P3 on the area map.
    *Please note that these spaces may not be available during peak hours.
    https://vison.jp/en/parking/

  • Can I bring pets?

    Pets are allowed inside the facility, but please refrain from bringing them inside the store.
    *Service dogs, guide dogs, and hearing dogs are allowed in all stores.
    Please be sure to clean up your pet's feces and take it with you when you leave. If your pet leaves a mark, please help by washing it off with water.

    Please note that you can bring your pet to the following stores.

    [Stores where you can bring your pet]
    《Farm Area》
    ＊ani TERRACE
    Pet care and a dog run are available.

    ＊NOUNIYELL
    *Pets are welcome in some rooms where meals and drinks are available.
    *Dog menu available.


    《Japanese Vision》
    ＊HAPPA STAND
    ＊Ureshino tofu Nose
    *May not be available depending on the situation.

    【Stores where you can enter with your pet in your arms or in a cart】
    ＊HONO-KOMEGURA Produced by AKOMEYA TOKYO
    ＊MIKURA Vinegary
    ＊Okui Kaiseido Ise VISON
    ＊HONZO lab. RINNE
    ＊Orange
    ＊kiond

    VISON also offers terrace seating.
    You can enjoy eating and walking around with your dog.

  • Access from Ise Shrine to VISON

    [By car]
    Take the Ise Expressway from Ise-Nishi IC.
    You can access VISON directly from the Taki Vision Smart Interchange (SIC), which is exclusively for ETC users.
    If you don't have an ETC card, the nearest interchange is Sewa-Taki IC.
    After merging onto National Route 42 at the interchange exit, turn left and you will see the VISON entrance about 200 meters away.

    [Using Public Transportation]
    １） Bus (Naiku-mae → Isuzugawa Station)
    From the Mie Kotsu "Naiku-mae" bus stop, board a local bus bound for "Iseshi Station" or "Geku-mae."
    Get off at "Isuzugawa Station."
    ２） Train (Isuzugawa Station → Matsusaka Station)
    From "Isuzugawa Station," take the Kintetsu Line to "Matsusaka Station."
    ３） Bus (Matsusaka Station → VISON)
    Exit the south exit (JR ticket gate) of Matsusaka Station and board the bus bound for "VISON" or "Odai" from Mie Kotsu "Matsusaka Ekimae" bus stop No. 4.

    For detailed access information, please click here
    https://vison.jp/en/access/

  • VISON does not appear on the navigation system

    Depending on when you purchased your car, VISON may not be registered on your car navigation map.
    The coffee shop "Yu Point" is located in front of Vison intersection.
    If you are coming from the Nagoya area and using the Sewa-Taki IC, turn left at the Vision intersection in front of U-Point. You can enter Vision using the left-turn lane.

    《U-Point》
    4423-11 Nyu, Taki-cho, Taki-gun, Mie Prefecture
    TEL: 0598-49-3625

  • I can't get through to Hotel Visson by phone.

    HOTEL VISON
    TEL:0598-39-3090
    Reception hours: 9:00～18:00
    *If you call outside of these hours, please try again the following day.
    *During busy periods such as Golden Week, summer vacation, and the New Year holidays, it may be difficult to get through.
    If you're not in a hurry Contact form.
    Please use the following.

  • About lost items

    For lost items at the facility, please contact the VISON Management Office.
    TEL:0598-39-3190
    Valuable items will be reported to the Matsusaka Police Department Accounting Division within one week of the report.
    Matsusaka Police Station TEL:0598-53-0110

  • I want a pamphlet before going to VISON.

    Please download the brochure below.
    In addition, when you visit VISON, pamphlets will be available in various locations around the venue.
    Please note that we do not accept mail orders.

    Comprehensive guide map
    Gourmet and souvenir guide
    Experience guide

Other questions

Transportation access

General facilities

  • What time can I enter VISON?

    You can enter the facility anytime during store opening hours. Guests staying at the hotel can enter 24 hours a day.

    Store opening hours vary by store, so please check the list of opening hours below.
    https://vison.jp/en/openhours/

  • Are there any regular holidays?

    The facility is open all year round. The closing days of each store within the facility vary, so please check the store information below.
    https://vison.jp/en/shop/

  • Can I use credit cards or electronic money?

    In addition to cash, you can also use the following payment services:
    [Credit cards accepted]
    AEON Financial, VISA, MasterCard, JCB, American Express (American Express), Diners Club, UnionPay, Discover Card

    [Available electronic money]
    WAON, QUICPay/QUICPay+, iD, Rakuten Edy, transportation IC (Suica/Kitaca/PASMO/manaca/TOICA/ICOCA/Hayaken/nimoca/SUGOCA)

    [Available code payments]
    PayPay, d-payment, Merpay, Smart Code, Ginko Pay, K PLUS, atone, EPOS Pay, pring, au PAY, FamiPay, ANA Pay, Alipay, WeChat Pay

    [Attention]
    ・Cards must be in the cardholder's name.
    ・Cards without a signature or if the signature on the sales slip is different from the cardholder's name will not be accepted.
    ・Please note that it may take some time if we need to contact you by phone at the request of your card company.
    ・Payment by combining cash with your card is also accepted. If you wish to do so, please inform a staff member when paying.
    ・This service may not be accepted at some stores.

  • Where can I use VISON gift certificates?

    VISON gift certificates can be used at hotels, hot spring facilities, restaurants, and retail stores within VISON.
    Cannot be used to pay for temporary stores at the Keitora Marche, clinics within hotels, or parking fees.
    The validity period is six months from the date of issue printed on the gift certificate.
    Please present the gift certificate to the cashier at the time of payment.

  • Is there an ATM on site?

    We are very sorry, but we do not have an ATM.

  • Is Wi-Fi available within the facility?

    Free Wi-Fi service is available at VISON.
    Please check the official VISON LINE account.
    *There may be places where it is difficult to connect depending on the surrounding environment.

  • Is there a nursing room?

    It is available at two locations: the terminal building and "kiond" in the wood education area.
    [Available equipment] (Terminal building) Electric kettle, water, microwave (Kiond) Hot water available at the cafe

  • Is there a smoking area?

    There are seven outdoor smoking areas.
    Smoking is prohibited throughout the facility.

  • Is there a kids' space?

    We are sorry, but we do not have any facilities available.
    The wood education area "kiond" is a facility where you can enjoy time with your children, including an indoor play park called "Kino Park" for children up to elementary school age, and a cafe where you can read picture books.

Parking

  • Is there a parking fee?

    Parking is available at an additional charge.
    The fees are as follows:

    [Parking Fee]
    All day: 60 minutes/200 yen

    [Service Fee]
    3 hours free with purchases of ¥2,000 or more
    6 hours free with purchases of ¥3,000 or more
    *If you use the herbal bath, even if the charge is less than 1,000 yen, you can use it for free for 2 hours.
    *If you use the cafe, you can use it for free for one hour even if you spend less than 1,000 yen.
    *There is no parking fee if you are staying at the hotel or using the RV park.

    If you add the VISON official LINE account as a friend, you can enjoy free parking at any time.
    When paying, please issue a free parking 2D barcode from the LINE chat screen.

    For more information, please see the following parking page.
    https://vison.jp/en/parking/

  • Is it possible to sleep in my car in the parking lot?

    Our parking lot does not allow overnight parking (sleeping in cars) outside of business hours.
    If you wish to stay overnight in your car, please use an RV park.

  • Can I charge an electric vehicle?

    There is a Tesla Supercharger and a standard EV charging station inside the bus terminal, and a standard EV charging station is also installed in the hotel parking lot.

    ■TESLA Supercharger
    Charging Output: Up to 250kW
    Usage Hours: Available 24 hours a day
    Payment Method: Credit card payments only via the dedicated app
    Location: Inside the bus terminal (4 units)

    ■Standard EV charging service "Terra Charge"
    Charging Output/Rated Current: 6kW/30A
    Usage Hours: Available 24 hours a day
    Payment Method: Credit card payments via the dedicated app only
    Locations: Two locations (two units each) in the bus terminal and Hotel Vison parking lot

  • Is there a parking lot for motorcycles and bicycles?

    There are three bicycle parking areas: P1 (under Marche Visson), P3 (behind Sweets Village), and P8 (Honshoyu).

About the store

Service

  • Are there coin lockers?

    We regret to inform you that there are no coin lockers on-site.
    We offer luggage storage services in the Terminal Building in front of the bus terminal.

    Time: 9:00-17:00
    Location: Terminal building (in front of the bus stop)
    Reception: Hotel counter in the terminal building
    Price: 500 yen per item (tax included)

    *Items that cannot be kept: Food, valuables, animals, dangerous items, etc.

    ＜Attention＞
    We will accept luggage until 5:00 PM.
    Please note that this service is only available to those who can pick up their luggage by the designated time.
    We have a limited number of luggage items that we can accept. Thank you for your understanding and cooperation.

  • Can I have my luggage delivered?

    Please contact the store where you purchased the product.
    Please note that we generally do not accept combined shipments of items purchased at other stores.
    *Please note that we cannot deliver some products, such as opened products or glass products. Please ask the staff at each store for details.

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